Please allow 7-10 business days for all orders to ship. Once your order is shipped, you will receive an email with shipment tracking information so you can see where your shipment is in real time!

Due to the custom nature of our products, items are not returnable and non-refundable. Cancellations cannot be guaranteed once an order has been submitted, but we will always do our best to accommodate any requests. Please contact info@pbpaperco.com with your order number as soon as possible.

We hope your custom paper product meets or exceeds your expectations! If for any reason you’re not satisfied, please contact us within 3 business days of receiving your order at info@pbpaperco.com. Please be sure to include your order number in the email subject line.

We love creating custom designs and collaborating with you one-on-one! If you’re interested in a custom project, please reach out here, we’d love to get started together.